How to Use Etsy Orders Sync
Complete guide to set up and use our system to manage your Etsy orders efficiently with fulfillment integration.
Orders flow from Etsy → Extension captures → Dashboard manages → Fulfillment processes
Quick Start Guide
Get started with Etsy Orders Sync in just 4 simple steps:
Activate with License Key
Open the extension popup and enter your license key from the dashboard.
- Go to License page in your dashboard
- Copy your license key
- Paste into extension and click "Connect"
Start Syncing Orders
Navigate to Etsy orders page and sync your orders with one click.
- Go to etsy.com/your/orders
- Click extension icon
- Click "Sync Orders Now"
Chrome Extension
The Chrome extension is your gateway to automatically capture orders from Etsy and sync them to your dashboard or Google Sheets.
Auto-Detection
Automatically detects when you're on Etsy orders page and extracts order data.
One-Click Sync
Sync all visible orders with a single click. Smart caching prevents duplicates.
Multi-Shop Support
Manage multiple Etsy shops from the same extension installation.
Dual Destinations
Choose to sync to Web Dashboard, Google Sheets, or both at once.
How to Use the Extension
- 1Navigate to etsy.com/your/orders
- 2Click the extension icon in your Chrome toolbar
- 3Select sync destination: Web, Sheet, or Both
- 4Click "Sync Orders Now" and wait for completion
Web Dashboard
Your central hub for managing all orders, shops, and fulfillment operations.
Analytics Overview
Visual charts showing orders, revenue, and performance metrics.
Order Management
View, filter, search, and manage all orders in one place.
Shop Management
Connect and configure multiple Etsy shops.
Shop Management
Manage your Etsy shops and connect them to fulfillment providers.
What You Can Do:
- Add new shops manually or via extension
- Configure Google Sheets integration per shop
- Connect shops to Lenful / Merchize fulfillment
- Assign shops to staff members
- View order statistics per shop
- Set Merchize Shop ID per shop
Order Management
Full control over your orders with powerful filtering and bulk actions.
Advanced Filters
Filter by shop, date range, status, or search by order ID and customer.
Order Details
View complete order info including products, shipping, and personalization.
Export Data
Export orders as CSV for custom reporting and analysis.
Quick Actions
Sync to fulfillment, delete, or bulk manage orders easily.
Fulfillment Integration
Connect with fulfillment providers to automate your order processing. We currently support Lenful and Merchize as fulfillment providers.
Lenful
Print on demand and embroidery fulfillment service. Requires API Token and Store URL.
Merchize
Print on demand fulfillment service. Requires Access Token and Shop ID per shop.
Setting Up Lenful
- 1Go to Settings page in your dashboard
- 2Enter your Lenful API Token and Store URL
- 3Click Save Configuration
- 4Go to Shops and click "Sync to Lenful" on each shop
- 5Now you can sync orders to Lenful fulfillment from the Orders page!
Setting Up Merchize
- 1Log in to your Merchize Seller account, then go to Integrations → API
- 2Copy your Access Token from the ACCESS TOKEN tab
- 3Copy your Shop ID from the BASE URL — it's the segment after the domain, e.g.
5d5gzi0fromhttps://bo-group-1-2.merchize.com/5d5gzi0/bo-api - 4Go to Settings in your dashboard and paste the Access Token in the Merchize configuration section, then click Save Configuration
- 5Go to Shops page, click "Sync to Merchize" on each shop, and enter the Shop ID you copied from step 3
- 6Now you can sync orders to Merchize fulfillment from the Orders page!
Important Notes
- The Access Token is shared across all shops (configured once in Settings)
- The Shop ID is unique per shop (configured per shop when syncing)
- Each user/staff member can configure their own API token
Syncing Orders to Fulfillment
- 1Go to the Orders page and select one or more orders
- 2Click the "Sync to Fulfillment" action
- 3Select the fulfillment provider (Lenful or Merchize)
- 4Review order details, map products, and upload designs (for Merchize)
- 5Click "Sync" to submit the order to the fulfillment provider
Google Sheets Integration
Export orders directly to Google Sheets for custom reporting and backup.
Setup Steps:
- 1Create a new Google Apps Script at script.google.com
- 2Download the template from this Google Sheets template
- 3Deploy as Web App (Execute as: Me, Access: Anyone)
- 4Copy the deployment URL
- 5Paste the URL in your shop settings on the dashboard
Staff Management
Invite team members to help manage your shops with limited permissions.
Staff Permissions:
✓ Can Do:
- • View assigned shops only
- • View orders from assigned shops
- • View dashboard for assigned shops
✗ Cannot Do:
- • Add or delete shops
- • Access settings
- • Manage other staff
- • View unassigned shops
Troubleshooting
- Make sure you're on etsy.com/your/orders
- Verify you're logged into your Etsy account
- Refresh the page and try again
- Check if the extension is enabled in Chrome
- Check your internet connection
- Verify your license key is valid and active
- Make sure the shop is linked to your account
- Try logging out and back into the dashboard
- Verify the Google Apps Script URL is correct
- Check Google Apps Script execution logs for errors
- Ensure the script is deployed as 'Web App' with 'Anyone' access
- Re-deploy the script if you made changes
- Check Lenful API configuration in Settings
- Verify shop is connected to Lenful (Shops page)
- Ensure product mapping is correct
- Check your Lenful account status and balance
- Check Merchize Access Token in Settings page
- Verify shop has a correct Merchize Shop ID configured (Shops page)
- Go to seller.merchize.com/a/integrations/api and confirm your token is still valid
- Make sure the BASE URI format is correct: https://bo-group-1-2.merchize.com/{shop_id}/bo-api
- Ensure product SKU mapping is correct when syncing orders
- Check your Merchize account balance and status
Need More Help?
Our support team is ready to help you with any questions.